Booking Info for Civic Guest House Hostel

Townsville’s award-winning backpacker hostel, the Civic Guest House, provides immediate confirmation for bookings made on the website.

Simply follow the easy steps on the booking site, on the top of the screen and you will obtain an instant confirmation of your booking.

All bookings require a valid credit card to be authorised. Please note that we can only accept Visa or Mastercard. Surcharges are applicable.

Reception hours are 8.30am – 12pm (midday), 2 – 9.30pm.  Late check is possible, just ask!  Please let us know to organise a late key before you arrive.

All guest must show photo identification on arrival – passport, current driver’s licence or proof of age card. ONLY accepted identification.

Children are welcome at our backpackers’ hostel. Children 0 to 12 years must stay in a private room with own bathroom. Children 12 -18 years of age must stay in private room with an adult (shared bathroom acceptable).

Dorm age limit (Mixed): 18 years to 35 years ONLY

 

A minimum of 24 hours-notice is required for cancellations on standard rates. Cancellations within 24 hours will be charged at full room rate.

Non-refundable rates will be charged at the time of booking and are not refundable.

Group Bookings require full payment one week prior to booking.  This is non-refundable.  Please enquire for all bookings greater than 6 people.

Please see our booking information page for dormitory and private room age limits.